Five9 + Talkover: voice AI for cloud contact centers
Automate inbound and outbound calls in Five9 with AI agents that resolve, qualify and transfer with context.
Inbound call automation
Talkover AI agents handle calls in Five9, resolve routine issues and transfer to human agents with full context when needed.
- Automatic handling of inbound queues
- FAQ, status and L1 query resolution
- Transfer with context to Five9 agents
Intelligent outbound campaigns
Launch outbound call campaigns using Five9 lists. The agent calls, qualifies and logs the outcome — freeing your human agents for conversions.
- Integration with Five9 campaigns and lists
- Automatic lead qualification by voice
- Disposition updates after each call
How to integrate
Connect in minutes — no complex code.
Configure the integration in Five9
Access the Five9 Admin Console and add Talkover as a voice integration.
Map queues and campaigns
Define which inbound queues and outbound campaigns will be handled by the AI agent.
Activate and monitor
Calls are processed by AI and results are visible in the Five9 dashboards.
Trusted by leading companies
Managing more than 10,000 call minutes per month?
Talk to our specialists to understand how voice AI can scale your operation and deliver ROI 24 hours a day.
Talk to Sales