Talkover + WhatsApp: automatic follow-up on the most popular messaging channel
After each call, send confirmations, reminders and documents via WhatsApp automatically — on the channel your customers prefer.
Automatic post-call follow-up
After the agent confirms an appointment, processes a request or qualifies a lead, a WhatsApp message is sent automatically with the details.
- Meta-approved templates
- Dynamic variables (name, date, reference)
- Immediate or scheduled send
Reminders and attendance confirmation
Send automatic reminders 24h and 1h before appointments and meetings. The customer confirms or reschedules directly on WhatsApp.
- Reminders with confirmation buttons
- Self-service rescheduling via WhatsApp
- Up to 70% reduction in no-shows
How to integrate
Connect in minutes — no complex code.
Connect via WhatsApp Business API
Set up access to the WhatsApp Business API (via Meta Business Suite or a provider like 360dialog, Twilio).
Create message templates
Define Meta-approved message templates for confirmations, reminders and follow-ups.
Enable automatic sending
The voice agent will automatically send WhatsApp messages after each relevant interaction.
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