Talkover + WhatsApp: automatic follow-up on the most popular messaging channel
After each call, send confirmations, reminders and documents via WhatsApp automatically — on the channel your customers prefer.
Automatic post-call follow-up
After the agent confirms an appointment, processes a request or qualifies a lead, a WhatsApp message is sent automatically with the details.
- Meta-approved templates
- Dynamic variables (name, date, reference)
- Immediate or scheduled send
Reminders and attendance confirmation
Send automatic reminders 24h and 1h before appointments and meetings. The customer confirms or reschedules directly on WhatsApp.
- Reminders with confirmation buttons
- Self-service rescheduling via WhatsApp
- Up to 70% reduction in no-shows
What to automate with WhatsApp
Use this integration to connect phone conversations, operational records and post-call actions in an auditable flow. The agent queries WhatsApp, decides the next step from context and records the outcome without manual updates.
Automatic post-call follow-up
After the agent confirms an appointment, processes a request or qualifies a lead, a WhatsApp message is sent automatically with the details. Meta-approved templates Dynamic variables (name, date, reference) Immediate or scheduled send
Reminders and attendance confirmation
Send automatic reminders 24h and 1h before appointments and meetings. The customer confirms or reschedules directly on WhatsApp. Reminders with confirmation buttons Self-service rescheduling via WhatsApp Up to 70% reduction in no-shows
How to integrate
Connect in minutes — no complex code.
Connect via WhatsApp Business API
Set up access to the WhatsApp Business API (via Meta Business Suite or a provider like 360dialog, Twilio).
Create message templates
Define Meta-approved message templates for confirmations, reminders and follow-ups.
Enable automatic sending
The voice agent will automatically send WhatsApp messages after each relevant interaction.
Related pages
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Google Calendar
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